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Contact Ruumur Customer Service

Ruumur Phone Numbers and Emails

Toll-Free Number:

  • (888) 540-1867
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Ruumur Emails:

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Legal
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How to Contact Ruumur?

Most Popular Number:

(888) 540-1867
Total calls: 75 Issues resolved: 2 Last call: Mar 15, 2025
author avatar
PissedConsumer Reporter

Ruumur phone number is (888) 540-1867. Contact the support team to get information about available products for men, women, and kids, get assistance with your order management, get updates on current sales and special offers, resolve issues with order delivery, and address other consumer issues. Thursdays have the longest wait times, so it’s better to contact Ruumur support on another day of the week.

Ruumur email address for consumer assistance is support@ruumur.com. You can also send a message to shopper-support@ruumur.com. If it’s more convenient, customers can submit their messages via the Ruumur website.
If you have privacy inquiries, please direct them to privacy@ruumur.com.

The company’s head office is based in Minneapolis. If you seek to get in touch with the consumer support department via regular mail, send your letter to the following Ruumur address: P.O. Box 3320, Minneapolis, Minnesota 55403, United States. If your issue requires a quick solution, it’s better to address it via email or phone.

The company’s support team operates during regular business hours, and can be reached via phone and email. As the contact volume during the holidays is higher than usual, the response times can be longer. Also, normal schedule can be affected by the holiday season, so it’s better to get in touch with the company in advance to get updates on the opening hours on Christmas, New Year’s Day, and other holidays.

Along with contacting the company via phone and email, customers can send inquiries and comments via an online form on the Ruumu website. To fill out the form, select the “Contact Us” option from the “Customer Support” dropdown list at the bottom of the page. After you provide your name, contact information, and issue details, press the “Send” button.

Ruumur Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Ruumur Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email
  • The best phone number to call Ruumur is 8885401867.

  • The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as Ruumur may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or address or zip code.

View full overview ›
PissedConsumer Club

Contact Information

Ruumur Website:

Ruumur Help Center:

Corporate Office Address:

Sezzle Holdings V, LLC
P.O. Box 3320
Minneapolis, Minnesota 55403
United States

Ruumur Customer Service Reviews

1.4 / 5
Bad
Guest-6356199
Damaged shirt was given
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

They shipped a damaged shirt with *** after reaching out to them they said nothing can be done after discussing for 20 days. Bad customer service and cheap damaged product given.

I would never suggest this company for any product if you want to buy there are many better options. If you want to lose money then they are great at that

Guest-5874268
No parts provided
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I recently purchased a Glycine Watch from Ruumur, and unfortunately, my experience has been disappointing. The watch arrived with an extremely large wristband, nearly twice the size of my wrist, and without any tools to adjust it.
I reached out to their customer service via email, requesting a screw or tools to adjust the band myself.

Their response was unhelpful, advising me to visit a jewelry shop for the adjustment.

Upon checking with my local jeweler, I found that the cost of the adjustment was almost as much as the watch itself!
Overall, I do not recommend this shop or the Glycine brand due to the poor customer service and additional costs incurred. Save yourself the trouble and look elsewhere.

Summary of Ruumur Customer Service Calls

75 TOTAL
CALLS
00:38 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ruumur?

Shipping and Delivery Question:

  • “Haven't received my product”
  • “Missing item ordered”
  • “My package never came”

Activation/ Cancellation Question:

  • “Order cancelation”
  • “I want to cancel my order”
  • “I want to cancel my order#10883”

Account Question:

  • “Promo code on my order”
  • “I was ordering things and instead of I was going to hit the shop continue shopping button and it hit like continue on its own and it took $70 out of my account that I don't have to spend right now”
  • “They forgot to put my apartment number ups won't deliver the package”

Request for Information Question:

  • “Update delivery”
  • “To track my order”
  • “Order status”

Product/ Service Question:

  • “I have a defected product that i need to return”
  • “Product not received”
  • “Purchase”

Payments and Charges Question:

  • “Amount of purchase”
  • “There's an item that wasn't taken off bill”

Return/ Replace Question:

  • “Return”
  • “Item returned”

Refund Question:

  • “Refund”

Other Question:

  • “What did I order I have 18.43 and 29.99”
  • “Regarding an order place”
  • “My order”

Compare Ruumur Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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